Terms & Conditions

Effective Date: 01.15.2025

By accessing or using the Root + Rituals website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase. If you do not agree with these Terms and Conditions, you may not access or use our website or services.

1. Refunds, Returns, and Cancellations

Due to the nature of our products, Root + Rituals does not honor refunds, returns, or cancellations on any orders once placed. All sales are final. We take pride in our products and ensure they are of the highest quality, and we are committed to providing you with a satisfying experience. If you encounter an issue with your order, please contact our customer support team, and we will do our best to assist you.

2. Fulfillment and Processing Time

Our current fulfillment turnaround time is 3-5 business days. This processing time does not include the day of purchase, weekends (Saturdays and Sundays), or any recognized holidays. Please note that this turnaround time refers strictly to Root + Rituals’ internal processing and fulfillment of your order. Delivery times through postal carriers (such as USPS, UPS, etc.) are separate and may vary depending on their respective transit times. We are not responsible for any delays once the package is with the carrier.

3. Medical Disclaimer

By purchasing and using products from Root + Rituals, you acknowledge and agree to our Medical Disclaimer, which can be found on our website. Our products are made with natural and holistic ingredients known for their potential benefits, but they are not intended to diagnose, treat, cure, or prevent any medical conditions. Results may vary. Always seek professional medical advice from a healthcare provider for any medical concerns or before using our products if you have a pre-existing condition or are pregnant or nursing.

4. Intellectual Property

All content on the Root + Rituals website, including text, images, logos, designs, and trademarks, is the property of Root + Rituals and is protected by copyright and intellectual property laws. Unauthorized use of any content, including reproduction, distribution, or modification, is prohibited without prior written consent from Root + Rituals.

5. Payment and Pricing

By placing an order with Root + Rituals, you agree to provide accurate payment information. All prices are listed in USD and are subject to change without notice. While we make every effort to ensure pricing is accurate, errors may occasionally occur. Root + Rituals reserves the right to correct any errors and notify customers accordingly.

6. Shipping and Delivery

Root + Rituals ships to the addresses provided during checkout. It is your responsibility to provide an accurate shipping address. Root + Rituals is not responsible for lost or misdirected shipments caused by incorrect or incomplete address information. In the event of shipping delays, we will do our best to resolve the issue, but we cannot be held liable for any third-party shipping carrier delays or issues.

7. Product Availability and Limitations

Root + Rituals strives to ensure that all products are available as advertised. However, due to the nature of our business, some products may occasionally be out of stock or unavailable. In such cases, we will notify you promptly and offer either a full refund or the option to wait for the product to become available.

8. Limitation of Liability

To the fullest extent permitted by law, Root + Rituals is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products, including but not limited to damages arising from misuse, allergic reactions, or other health-related issues. By using our products, you agree to do so at your own risk.

9. Privacy Policy

Root + Rituals is committed to protecting your privacy. For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy. By using our website and making a purchase, you consent to the practices outlined in our Privacy Policy.

10. Modification of Terms

Root + Rituals reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on our website with an updated "Effective Date." Your continued use of our website after such changes constitutes your acceptance of the modified Terms and Conditions.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Root + Rituals operates. Any disputes that arise will be subject to the exclusive jurisdiction of the courts located in that jurisdiction.

12. Contact Information

For any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

Email: info@rootandrituals.com

By making a purchase on our website, you acknowledge that you have read, understood, and agree to the above Terms and Conditions.